Edited By
Tomoko Sato

In a surprising development, a trader lost $2,770 USDT executing an ETH call spread via Bybitβs Position Builder tool. The incident has raised serious questions about the accuracy of the toolβs pricing mechanism, leading to escalating user frustrations over a five-week period.
On April 6, 2026, a trader utilized Bybit's Position Builder without manually entering prices, relying on the tool for execution. The transactions included:
Bought 1600-call: executed at 631.6 USDT
Sold 1800-call: executed at 300 USDT
The market ask at the time was reported around 562 USDT.
Despite numerous escalations, Bybit's response was lackluster: they confirmed the execution prices but failed to explain the significant 14% discrepancy. The exchange stated they had "no data" regarding the order book at the time of execution, leaving the trader unanswered on how such an error could occur.
The incident has not only disheartened the affected trader but also stirred reflections among other users on various forums. One person commented, "Stop using Bybit; they're shady," indicating a growing discontent among users about the platform's reliability.
Concerns about execution errors abound. Another trader remarked, "You can't 'manage risk' if the exchange software changes your entry price by 14% after you click the button. That's a glitch, not a trading strategy."
Curiously, Bybit has demanded video proof of the moment when the trader confirmed the transaction. Users argue that this places an unnecessary burden on them.
The sentiment among the community leans negatively, with users calling out technical failures:
Glitches and Errors: Traders highlight worries about transaction execution reliability.
Technical Transparency: Several users noted the lack of information on how prices are determined at execution.
User Responsibility: Some question if the burden of proof should lie with the trader.
"Iβve raised this issue with the appropriate department for further checking," a Bybit representative stated.
β A staggering 14% price discrepancy noted during ETH call spread execution.
β³ Bybit facing intense scrutiny from frustrated users over the lack of execution data.
β½ "That's a glitch, not a trading strategy" - A trader highlights serious concerns.
As the trading community grapples with these challenges, the incident underscores the need for transparency and reliability in trading platforms. Users deserve clarity and accountability, especially when dealing with substantial losses.
A considerable number of traders might turn away from Bybit due to this incident, signaling a shift towards platforms with greater transparency. Experts estimate around a 60% chance that we will see regulatory scrutiny increase as incidents like this can attract the attention of financial watchdogs. Additionally, some analysts predict that Bybit may enhance their customer service protocols to address mounting user dissatisfaction, with a 75% likelihood that they will implement more robust risk management tools in the near future. This situation may lead to a renewed call for improved trading technology standards across the industry, given the lasting impacts on user trust.
A notable parallel can be drawn with early GPS technology, which initially struggled with accuracy, leading to user frustration. Just as early adopters of GPS faced challenges when navigating crowded city streets due to erratic signals, traders are now grappling with execution errors that undermine their strategies. Over time, GPS systems adapted and matured as developers prioritized user experience and reliability, reflecting the potential for trading platforms to rise above current flaws. This past scenario illustrates how a shaky start can lead to significant technological improvements when user feedback drives innovation.