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How to resolve missing purchase history in koinly

Missing Purchase History Sparks Confusion in Crypto Accounting | Users Seek Clarity on Koinly Issues

By

Raj Patel

Feb 24, 2026, 06:59 AM

Edited By

Anika Kruger

Updated

Feb 24, 2026, 06:19 PM

2 minutes estimated to read

A computer screen displaying Koinly with a warning about missing purchase history for USDC after crypto transactions

A growing coalition of people is grappling with missing purchase history warnings in Koinly, with recent comments on forums indicating that incomplete data imports are likely at the heart of the issue. Many users argue about how these errors complicate their crypto accounting.

Understanding User Complaints

A user recently recounted their experience after importing wallets into Koinly. They faced a warning for missing purchase history after buying Solana (SOL) with PayPal, transferring the assets to an Exodus wallet, and converting all SOL into USDC. While Koinly signaled an error regarding the USDC transactions, the user wasn't sure how to correct it.

Expert Opinions on the Matter

Users on forums provided insights into what could be going wrong:

  • Incomplete Transaction Data: Tasha from Koinly noted, "To fix this, you need to address the underlying issue of wrong or incomplete data imported."

  • Order of Transactions: Khalid from CoinTracker echoed similar sentiments, stating that the order of transactions might be incorrect in Koinly. "Most crypto tax solutions let you manually create or edit missing transactions when this happens," he explained.

  • Manual Corrections: Community members emphasized that sometimes the best way forward is to manually inspect and potentially fix or add missing data. "A straightforward solution could involve comparing records with other tax services or block explorers," added Khalid.

Shift in User Sentiment

The commentary reflects a mixed sentiment about Koinly's functionality. Many find the platform useful for tax calculations, while others express frustration over the missing purchase history issue, which leads to increased headaches during tax season.

"Koinly forms a strong basis for calculating taxes," one user admitted, whereas another commented, "The missing purchase history issue is a real headache!"

Key Takeaways

  • πŸ”„ Tackle missing data correctly to avoid alerts

  • πŸ”Ž Check transaction order for accuracy

  • πŸ“ Consider manual entries as a reliable fix

As the crypto world evolves, managing accurate records has never been more critical. Koinly’s system remains a handy tool, but participants must be proactive to ensure all transactions are correctly captured.

What's Next?

Looking ahead, there's speculation that Koinly may roll out updates aimed at addressing these issues more effectively. Experts believe that by mid-2026, there's a significant chance that features enhancing automatic error detection will be introduced, especially as regulatory scrutiny around crypto transaction reporting intensifies.

Interestingly, this scenario echoes past challenges faced by personal finance apps, many of which had to adapt following user feedback to refine their interfaces and improve user experience. Koinly appears poised for a similar evolution, grappling with user frustrations as it matures as a tool for serious crypto investors.