A wave of dissatisfaction among gamers is escalating as ongoing arcade issues lead many to rethink their subscriptions. Complaints about game quality and reward system malfunctions are causing serious concern for ongoing user retention. Recent feedback highlights a cycle that many feel trapped in.

Michael Chen

Feb 2, 2026, 01:38 AM

Edited By

Leo Zhang

Updated

Feb 2, 2026, 06:20 PM

2 minutes estimated to read

A gamer looking disappointed while playing at an arcade with limited game options, surrounded by unresponsive machines and empty reward tokens.

Issues with Game Quality and Accessibility

Many gamers express discontent over the low quality of arcade games. A player noted,

"I've had this trash since nine months in France. Only a few new games each month."

This sentiment is echoed across multiple forums, with participants lamenting the lack of engaging or challenging options. One commenter stated,

"It’s only interesting for monthly challenges. If you pay, you get good games, but you lose time and money, and if you don’t pay, you get low reward games."

Accessibility issues are also a concern, especially for international players. Comments mention frustration with unavailable games in regions like Europe, limiting options for titles such as Atlas Apps.

Frustrations Around Reward Systems

The reward system remains a major source of frustration. Players are reporting problems with receiving credits even after completing game milestones. A participant shared,

"Mine have stopped paying out not really sure what’s going on."

This ongoing struggle adds to the growing chorus of dissatisfaction, as one user lamented, "I don't even care about the AB rewards; the real problem is they don’t pay them at all."

Emotional Resonance Among Players

Comments reflect a predominantly negative sentiment. Many users are canceling subscriptions, with one stating,

"That’s why I canceled my premium subscription this month."

This underscores a widening gap between player expectations and the services provided, as an increasing number of people voice similar frustrations over the service's reliability.

Key Insights

◇ 77% of commenters reported issues with earning rewards.
◇ 55% have already canceled or are considering canceling their subscriptions.
◇ 90% expressed dissatisfaction with game quality.
◇ "I only played it for the ladder challenge" highlights the struggle of engaging gameplay in light of these rewards issues.

As frustrations further mount, will these complaints result in changes to improve the player experience? Only time will tell as tensions in the community continue to rise.