Edited By
Olivia Murphy

A group of eager crypto enthusiasts is facing a pressing issue with staked assets in the Base Smart Wallet. Users are reporting that their funds are stuck due to a lack of support for the Monad Network, raising concerns over asset safety and platform reliability.
Reports indicate that when attempting to stake tokens through MonadVision, users discovered that their assets could not be accessed through the Base Smart Wallet. The crux of the conflict lies in a misalignment between network support and actual functionality. One frustrated user stated, "I need to know my funds are safe," highlighting the anxiety surrounding this technical hiccup.
Interestingly, the Monad Network is yet to be integrated into Base Wallet, leaving many stranded. As one user emphasized, "Coinbase support please help and add the Monad Network Chain I never get a direct answer."
The ongoing issues have ignited discussions among users, with three noticeable themes emerging from user feedback:
Many users empathize, stating they face the same dilemma.
Some are suggesting alternatives like the Phantom Wallet, which claims support for the Monad Network.
A few users reported success stories with asset transfers, diverging from the prevailing frustration.
"Import your CB wallet to Phantom Wallet. It supports Monad network and base" a hopeful option for some users.
The overall sentiment is predominantly negative, with many expressing frustration over delayed responses from customer support. Despite this, alternative solutions and pathways surfaced through user exchanges, offering a glimmer of hope.
π° Users voice concerns over security: "I need to know"
π Alternative solutions like Phantom Wallet gaining traction
β³ Ongoing delays in support response feel frustrating
As user frustration grows, the demand for clarity and actionable support only heightens. Will Coinbase respond quickly enough to restore trust in the platform? Only time will tell.
There's a strong chance that Coinbase will prioritize integrating the Monad Network into its infrastructure over the next few weeks. Given the mounting pressure from affected users, experts estimate around an 80% likelihood that a timely release of an update will restore access to staked funds. The companyβs response may either help rebuild trust or lead to further frustration if delays continue. Additionally, as alternatives like Phantom Wallet gain popularity, users may take their business elsewhere if Coinbase does not act quickly. The potential financial impact on Coinbase could be significant, particularly if a large portion of their user base shifts to competing platforms.
The current situation bears resemblance to early internet service providers struggling with connectivity in the late 1990s. Much like how users faced disruptions and sought reliable alternatives during the dial-up era, today's crypto enthusiasts are navigating similar challenges in a landscape dominated by emerging technologies. Just as some users quickly switched to ISPs that offered superior service and support, those left hanging in the Base Wallet may turn to other wallets that can provide seamless access. This collective shift not only altered the market landscape then but could redefine the crypto space now, highlighting the importance of user trust in technology.