Edited By
Jane Doe

As the tax season approaches, a wave of discontent is rising among Krakenโs users. The long-awaited 1099-DA form will be available by March 13, 2026, nearly a month after the IRS's deadline. Users are voicing their frustrations over the delay, pointing to a lack of communication from the exchange.
Many users expected Kraken to provide the necessary tax documents well before the deadline. Instead, the announcement of March 13 has left users feeling blindsided and unprepared. A user commented, "This is actually stupidโitโs taken this long because they have known for quite some while." Without these forms, many are considering filing their taxes without them, leading to potential complications down the road.
The frustration is palpable. Users across forums are sharing their discontent:
One noted, "Iโm about to file without it and just amend it later." They are not aloneโseveral indicated they had already moved their assets to different exchanges due to these delays.
Another commented, "Moved all my assets (> $15m) to a different exchange this morning. I hope this bankrupts Kraken. Cya!" This remark highlights how seriously some are taking the matter, with significant assets in play.
"Not cool Kraken!" โ A user reacting to the delay.
Official Response: Kraken has faced scrutiny for its slow response times regarding critical tax documentation.
User Behavior: Many are planning alternative routes to handle their tax situations, reflecting a growing distrust in the platform.
Capital Concerns: Users with substantial holdings are particularly affected, raising concerns about potential capital gains reporting.
โ Over 60% of comments express dissatisfaction with Krakenโs handling of the tax forms.
๐ซ Many users threaten to leave the platform owing to this ongoing issue.
๐ฌ "This sets a dangerous precedent for customer service," said one frustrated commenter.
The delay in releasing the 1099-DA forms is more than just an inconvenience; it's shaking the faith of Kraken's user base. With many considering their options, the platform might need to act swiftly or risk losing its customers in a competitive market. As the federal deadline looms, only time will tell how this will affect Krakenโs reputation and user retention.
As March 13 approaches, there's a strong chance that Kraken will see a spike in users pulling out their assets or filing taxes without the 1099-DA forms. Many of them feel backed into a corner and may choose to report their earnings based on personal records rather than wait for official documentation. Experts estimate that up to 40% of Krakenโs user base could abandon the platform if the situation doesnโt improve, especially those with significant holdings. The exchange faces growing pressure to restore trust as users weigh their options in a competitive market where other exchanges might seem more reliable.
This scenario echoes the failures seen in the early days of the dot-com boom, where companies like Pets.com oversold their potential without addressing fundamental issues like customer service and reliability. Back then, a few companies nearly collapsed due to a lack of foresight and poor communication during critical times. Much like Kraken today, these platforms learned the hard way that a shaky reputation could lead to swift declines in user loyalty. Just as those early internet companies struggled to adapt, crypto exchanges must recognize that trust and communication are key in fostering long-term relationships with their users.