
A growing number of users are expressing frustration over a recent pricing glitch on Revolut X that caused substantial financial losses. Reports indicate that affected individuals are still awaiting resolution as of May 15, 2026, despite official acknowledgment of the problem.
The glitch last Friday saw users losing about $4,000 on their BTC-USD positions, particularly due to stop-loss orders being triggered at prices inconsistent with those on major exchanges. As reported, the prices at the time ranged between $79,200 and $80,100.
"My order was filled significantly below that range," one user lamented, echoing the sentiments of many.
Revolut has admitted that the pricing anomaly was due to a service disruption from a third-party provider. While theyโve communicated intentions to review affected transactions, users remain dissatisfied, voicing concerns over a lack of timely communication and resolution.
"They'll likely refund you somehow, but itโs taking way too long," another user commented.
Many users are comparing strategies on how to escalate their complaints. Suggestions have emerged regarding filing formal complaints not just with Revolut but also with the Bank of Lithuania to enhance pressure for a quicker response.
Users have begun to suspect that the delay in resolution could be intentional, particularly as the BTC market rebounded, potentially leaving those affected at a further disadvantage.
Compensation uncertainty: Some suspect that the company might prioritize recovering profits for others before compensating those who lost.
Call for transparency: Users are demanding clear communication from Revolut about the timeline for fixes and compensation.
"This feels like a wait-and-see game from their end," stated another concerned individual.
The community's response has been mixed, with many seeking answers from one another. Some are sharing their own experiences, highlighting critical themes:
Formal complaints are being encouraged as a way to seek accountability.
Some users have learned their lessons, acknowledging missed opportunities to escalate complaints sooner.
Discussions around alternative trading platforms are emerging among those disenchanted with Revolut.
โก $4,000 losses reported by multiple users amid the glitch.
๐ Ongoing delays in resolution prompt accusations of intentional inaction.
๐ Filing formal complaints with regulatory bodies suggested as a path forward.
As the situation continues to develop, it remains unclear how Revolut will address the pricing discrepancies, with many users anxiously awaiting compensation or resolution. The combination of a recovering market and lingering frustration among affected individuals highlights the urgent need for better customer service protocols from digital trading platforms.
Users are left wondering: Will Revolut act quickly enough to regain their trust?