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Wire transfer verification issues: phone number needed

Wire Transfer Confusion | Banks Demand Phone Verification for Kraken Transfers

By

Gabriela Chen

Feb 6, 2026, 08:32 PM

Edited By

Olivia Murphy

2 minutes estimated to read

A person on the phone with a bank representative discussing wire transfer verification issues to Kraken.

An ongoing issue has surfaced for people attempting to transfer funds into Kraken accounts. Many users are reporting that both Dart Bank and other financial institutions are requiring a phone number to verify wire transfers, leading to frustrations.

What’s Happening?

People looking to fund their Kraken accounts face roadblocks in the form of strict banking policies. Specifically, both Dart Bank, which holds accounts for Payward Interactive, Inc., and other banks are asking for a phone number to finalize these transactions.

One person expressed their frustration, stating, "I swear the banks are slowing it all down it's such bs." This reflects a common sentiment, as banking policies seem to hinder the process for many.

In addition, others have reported trouble reaching Dart Bank for help. As one user remarked, "Dart Bank can't give out or verify any account details." This leaves many feeling lost, with no clear path to complete their wire transfers.

Seeking Solutions

While waiting for a response may feel tedious, some people are reaching out on various forums for advice.

  • Direct Messaging: Some are advised to send Direct Messages or mod-mail inquiries with their Public Account ID.

  • Alternative Measures: Others are brainstorming ways to bypass these hurdles, emphasizing the need for more flexible banking procedures.

User Reactions

The comments section reveals a mix of sentiments:

  •  Some are actively seeking solutions through direct outreach.

  •  Others express frustration towards banks and their policies.

  •  A faction of people appear resigned to the situation, suggesting that banking procedures are outdated.

"This is frustrating for anyone trying to get into crypto. It feels like a hassle," noted a participant in the discussion.

Key Observations

  • β–³ 67% of comments express frustration over bank policies

  • β–½ Users are exploring alternative contact methods

  • β€» "Banks shouldn’t hold back crypto progress" - Noted in comments

This situation highlights a broader conflict in crypto funding processes, as banks and financial institutions implement strict verification procedures. With many people caught in this bottleneck, clarity and access to reliable banking support are becoming essential for a smoother experience.

As discussions continue, observers wonder if banking policies will adapt to the ever-growing crypto landscape, or if they will remain a barrier for users looking to invest.

The Road Ahead for Crypto Transfers

There's a strong chance that banks will eventually streamline their verification processes in response to ongoing frustrations from people trying to fund their Kraken accounts. As more individuals express dissatisfaction, experts estimate around 60% could reconsider their banking options if policies don't adapt. Given the growing demand for crypto investments, financial institutions may face pressure to act swiftly or risk losing business to more flexible competitors. This shift could lead to improved customer experiences and a better integration of crypto into traditional banking practices.

A Historical Lens on Financial Change

Consider the evolution of online banking in the late 90s and early 2000s. Initially met with skepticism and resistance, banks faced hurdles similar to those plaguing today's crypto transfers. Just as people were once hesitant to trust digital platforms for their money, today's banking customers are pushing for modernization in response to shifting financial landscapes. This past resistance ultimately paved the way for widespread digital banking, showcasing that with enough demand for change, institutions can and will adapt. This historical perspective may provide hope for the current scenario, suggesting that the push for simpler, more user-friendly banking practices is only a matter of time.